Our Policies

Cancellations or changes must be submitted at least 7 days (one week) prior to your event. After that, refunds or changes may be limited.

Please submit your catering request at least 7–10 days before your event. Larger events may require additional notice.

Delivery days and times will be coordinated at the time of booking. Setup for grazing tables and charcuterie carts is included, but some events may require additional staffing or arrangements.

Payment & Confirmation Policy

Payment is required to confirm all orders.

Weekly meal prep orders must be paid in full at checkout to secure your delivery.

Catering orders totaling $500 or less are also required to be paid in full at checkout. For catering orders over $500, a non-refundable $500 deposit is due at checkout to reserve your event date. The remaining balance must be paid in full before the event, as outlined in your invoice. Orders and event dates are not confirmed until the required payment has been received.

Please notify us of any dietary restrictions, allergies, or preferences when placing your order. We label items as GF (Gluten Free) or DF (Dairy Free) where applicable.

We love tailoring menus to your event! Custom requests should be submitted at the time of inquiry. Grazing tables and charcuterie carts are designed specifically for your event’s size and style.

All catering orders and inquiries should be submitted through our website or contact form. This ensures we have all the details to plan your event perfectly.

All meals are fully cooked and just need to be reheated. For best results, always heat food until the center reaches 165°F.

Aluminum Pans (Oven-Bake Meals)

These are best reheated in the oven.

• Preheat oven to 350°F

• Keep the pan covered with the lid/foil

• Bake for 20–35 minutes, depending on portion size

If you want a browned top, feel free to remove the lid for the last 5–10 minutes

Pro tip: If it looks hot but isn’t hot in the middle… it’s not done yet.

Plastic Containers (Microwave or Oven)

These meals can be reheated in the microwave or transferred to the oven/stovetop.

Microwave (Fastest Option):

• Vent the lid (or remove it slightly)

• Heat in 60–90 second intervals, stirring when possible

• Continue until hot throughout (165°F in the center)

Oven (Best Texture):

• Transfer food to an oven-safe dish

• Cover with foil

• Heat at 350°F for 15–25 minutes

Stovetop (Great for Pasta, Rice Bowls & Stir-Fries)

• Add to a pan over medium-low heat

• Add a small splash of water, broth, or sauce if needed

• Stir until heated through

Fish + Steak (Please Don’t Nuke it to Death)

Fish and sliced steak are more delicate, so reheat low and slow to avoid drying them out.

• Use lower heat

• Reheat gently until just warmed through

• Stop as soon as it’s hot—overheating = dry and sad

Orders must be placed by Wednesdays at 12:00 PM.
Deliveries begin on Sundays.